GBA News

GBA Speaker Series at a Braves Game

Come out to enjoy a ball game, feast on All-You-Can-Eat Food, learn about marketing and CRM from the Director of Guests Services, Robert George, and Earn Speaker Series Credit!

Friday, September 21 , 6 PM
Turner Field


Cost is $15 per person, $10 for Premium Members and their guests, and includes Upper Reserve Seats along the First Base Line, All-You-Can-Eat food, and Speaker Series Credit.

Seating is limited to the first 25 people.  RSVP by September 13. Tickets will be distributed at the gate.

Rob George

Director, Guest Services

Atlanta Braves

In his current role as Director, Guest Services for the Braves Rob George is responsible for the strategic development, approach, application and integration of a service and continuous improvement driven culture.

George came to the Braves in the spring of 2004 from The Ritz-Carlton Hotel Company where he was the Corporate Director of Training and Organizational Effectiveness.  During his 11 years with Ritz-Carlton, George created The Ritz-Carlton Leadership Center, oversaw service and quality to over 60 Ritz-Carlton hotels worldwide and consulted with over 500 companies as to how to implement a Ritz-Carlton type culture.

George is an examiner for the Georgia Oglethorpe Quality Award and a professor at Georgia State University where he teaches students about creating and implementing service/quality driven cultures in organizations.

George resides in Atlanta, Georgia, enjoys reading, running and spending time with his wife and two children.

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